Equity Bank Sends Customers To The Branch To Get An Internet Download Link

(Last Updated On: February 4, 2015)

James-Mwangi-Equity-Bank-CEO

Sometime social media customer relations employees can be lazy or lack sufficient knowledge about the working of the company. Recently at Equity Bank a customer requested for a download link for the Equity Bank application but was told to go to the branch of the bank to get the download link. Maybe this was miscommunication since you can’t write a download link on a piece of paper.

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